All of our IT Solutions can be tailored to suit your business

Just want things to work?
We’ve got a solution for that

IT Support Bristol

Our team of technology experts provide fully managed IT support and individual IT services that allow you to focus on what your business does best. Our friendly helpdesk engineers proactively monitor and maintain your IT systems, providing fast response remote support and onsite support to minimise downtime and maximise your productivity 24/7.

You can trust us to review your IT infrastructure and identify areas for improvement. By working in partnership with leading technology vendors, we only recommend the very best IT solutions for the future of your company. We also procure technology on your behalf and liaise with providers in case anything goes wrong.

We’ll enable your staff to work from anywhere by setting up remote access and configuring mobile devices so that your team can communicate and collaborate securely. We are specialists in Microsoft’s powerful cloud-based software, Office 365, as well as Google’s G-Suite.

We’ll ensure that your business-critical data is secure from viruses and hackers by regularly backing up your data and scanning your systems using cloud-based security systems. In case the worst should happen we’ll advise you on how to create a disaster recovery plan.

We can also help your business become Cyber Essentials certified to educate your team about common online threats. Cyber Essentials certification is also a proactive step to becoming GDPR compliant.

We’ve been helping Bristol businesses embrace IT for over a decade, so if you’ve got a particular project or challenge in mind, make us your go-to tech team!

IT Services for Business

We are proud to be a part of Bristol’s vibrant business culture. Whether you run a well known successful local business such as OVO Energy, Aardman or Pieminister or a less well known but equally important company, your IT is integral to your success. Dial A Geek can help by providing IT support so that you can get on with running your business.

Our IT services clients include entrepreneurs, established family-owned companies, not-for-profit organisations and high growth businesses. We provide advice on a wide range of productivity-enhancing IT solutions as well as offering day to day IT support to help keep our clients at the top of their game. For example, we:

  • Implemented Office 365 for a Nailsea based construction company to give staff 24/7 access to emails and files on any device or construction site location. This included Sharepoint/Teams consultancy and an Office 365 email Migration.
  • Advised and supplied Gigabit broadband and Secure reliable WiFi infrastructure to a new co-working space for 60 creatives based in Southville, providing them with the best business Wifi network to provide superfast internet access to their clients.
  • Took care of the IT for a 130-year-old Not-for-Profit based in BS2 by installing fibre broadband and a cloud backup solution to secure their important data.
  • Relocated the IT for an award-winning creative digital agency when they moved to new premises in Colston Yard in the centre of Bristol.
  • Supported a manufacturer of street furniture on purchasing new IT equipment and remote access to their office in Ashton Vale.
  • Securely implementing Microsoft 365 Business for a large Recruitment company based in Abbots Leigh with multiple Offices, to improve their data security, this was alongside Cyber Essentials accreditation and other security consulting

IT Support Q & A

What does an IT support company do?

An IT support company, or a Managed Service Provider (MSP), offers businesses an outsourced management of their day-to-day IT systems, as well as consultancy and strategy.

MSPs helps businesses to increase their effectiveness by implementing, and supporting the IT solutions that are best suited for those companies. An MSP is a partner who will help your business grow while staying secure and achieving the highest productivity with the use of tech.

Why do you need IT support?

Technology is an integral part of every business, regardless of its size. Your business’s daily operations and continuity depend on your IT working smoothly. Your clients depend on your data being stored properly. Your security depends on the security of your systems.

Some small businesses rely on tech savvy employees, however those members of staff may struggle resolving bigger issues or implementing more technical solutions. Additionally, having to deal with IT that isn’t their official job role, may impact their morale and job satisfaction within the company.

Why technical support is important?

An IT support team will make sure that you have in place best practices that allow your business to thrive and grow. It will help you create an IT roadmap that will help align your IT with your business strategy.

Furthermore, an IT support team will create a documentation of your systems that will uncover any areas needing improvement. It will also ensure that any issues are resolved straight away and don’t end up costing you money in lost data or employee downtime.

What if we already have an IT department?

An entire in-house IT team costs A LOT of money. If you’re lucky to have a big in-house team already, that’s great! But if your entire IT team consists of a couple of tech savvy employees or just one or two in-house technicians, you may consider consulting with an IT support company anyway.

An outsourced support means that you get an entire team of technicians (Dial A Geek currently hires 8 technicians) with their collective expertise, at a fraction of a price of hiring another employee. And as an MSPs/IT support companies tend to work with a wide range of businesses rather than just one company, they will typically know of the current trends in the IT world, as well as multiple solutions and how well they could serve your business.

Why do managers need IT support?

As a company owner or manager, you know that you are great at running your business, but there are some areas outside of your expertise. Unless you follow the tech scene very closely, you may be missing out on new opportunities to improve the ways you work and increase productivity for your employees.

Email Support For Small Business Bristol

Email Support For Small Business Bristol

We know that email systems can occasionally be troublesome. So if you ever find yourself trying to fix glitches or recover lost emails, or wondering how to migrate email accounts: think Geek.

READ MORE
Cloud Computing Bristol

Cloud Computing Bristol

The benefits of moving your data to the cloud are endless, but sometimes the process is easier said than done. Not anymore.
We’ll transfer all your precious information over without a glitch.

READ MORE
Microsoft (formally Office) 365

Microsoft (formally Office) 365

We’ll help you and your team work smarter across all devices thanks to Microsoft’s powerful cloud-based software. Managed migrations with minimal disruption.

READ MORE
IT Consultancy Bristol

IT Consultancy Bristol

At Dial a Geek not only do we provide remote and onsite support when something goes wrong, we also want to discuss your plans and help you pick the best IT solutions for the future of your company.

READ MORE
G Suite Support & Consultancy Bristol

G Suite Support & Consultancy Bristol

Are you getting the most out of everything that Google has to offer your business? Turn to us and we’ll introduce you to a world of opportunities.

READ MORE
IT Relocation & Office Moves Bristol

IT Relocation & Office Moves Bristol

Leave it all to us. We’ll get you and your tech from A to B without any hassle. A seamless service for businesses on the move – completed on time and budget.

READ MORE
Business Wifi & Wireless Network Installation Bristol

Business Wifi & Wireless Network Installation Bristol

We install high speed managed wireless systems that are suitable for offices, schools, co-working spaces, hotels, restaurants, and cafes.

READ MORE
Business Broadband Bristol

Business Broadband Bristol

Broadband is an essential service and most companies can’t function when their connection goes down. If you are moving office, taking on a new branch in Bristol, looking at premises to lease or buy – we will help you decide what the best value connection is.

READ MORE
Structured Data Cabling Bristol

Structured Data Cabling Bristol

We can provide fully tested, inspected structured cabling from one single point to hundreds of points. We have updated older systems and completely replaced systems over a weekend.

READ MORE
Data Backup Bristol

Data Backup Bristol

Make that sinking feeling a thing of the past with our data backup and disaster recovery services. We’ll make sure that nothing gets lost and all your precious files are always protected.

READ MORE
Cyber Security Bristol

Cyber Security Bristol

Cyber security is an essential part of running a business in 2018. Ensure your system is properly protected with our extensive security assistance. We’ll help you look after your business and your assets.

READ MORE
IT Equipment Purchasing & Procurement Bristol

IT Equipment Purchasing & Procurement Bristol

We appreciate that you and your team have got better things to do than sorting out hardware, so allow us to step in. Any brand, any operating system, no fuss.

READ MORE
Server Support Bristol

Server Support Bristol

Centralised local storage can be an effective way of securely managing large amounts of company data: you know where it is stored and it’s a tangible asset.

READ MORE
Business Data Recovery Bristol

Business Data Recovery Bristol

We understand that losing your work documents is a very stressful situation and you are looking for a company to look after and carefully retrieve your data.

READ MORE
Apple Mac, Computer & PC Support Bristol

Apple Mac, Computer & PC Support Bristol

We work with all operating systems, including macOS – even though it is generally more reliable than Windows, it’s not perfect. That’s why we provide support for iMacs, MacBooks, Macs Pro, Macs Mini and iPads.

READ MORE
Microsoft Teams

Microsoft Teams

Level up your business communications and teamwork with Microsoft Teams. Dial A Geek offers migration services for seamlessly transferring your files, messages, groups, and integrations from your previous platforms like Slack or Skype for Business. We also offer consultancy support for keeping your Teams structure lean and optimised. What is Microsoft Teams? Microsoft Teams is…

READ MORE
Microsoft Sharepoint

Microsoft Sharepoint

Streamline the way you communicate and share information within the organisation with Microsoft SharePoint. Pull together all your databases into one main hub for the entire business. Dial A Geek offers services for secure and efficient migration, as well as consultancy for optimising your SharePoint sites. How SharePoint makes remote working easier from Dial A…

READ MORE

Looking for ongoing support? We can help

Dial a geek's

Tier 1

Our starter package is a perfect solution for businesses with fewer than 10 employees and basic setups. We’ll be there with unlimited remote support any time something goes wrong.

THAT’S ME

Dial a geek's

Tier 2

Our Booming Business option has been specially created for growing firms with up to 25 employees. Includes more advanced support, regular health checks and email account management.

SOUNDS LIKE MY TEAM

Dial a geek's

Tier 3

We designed this plan for dynamic businesses that would benefit from a faster response time, as well as email account management and staff onboarding/offboarding included in their contract.

TELL ME MORE