At Dial A Geek, we provide professional PC support for businesses in Bristol through our Protect & Grow Managed IT Support service. Designed for organisations with 20 or more users, our PC support packages give your team the reliability, security, and performance you need to work efficiently every day. With 24/7 monitoring, proactive maintenance, and a local team of experienced engineers, we make sure your systems run smoothly so your people can focus on growing the business.
Our Bristol-based specialists provide PC IT support and training for Windows environments, Microsoft Office applications such as Word, Excel, and Outlook, and Microsoft 365 tools including SharePoint and Teams. We work closely with small and medium-sized businesses to ensure every desktop, laptop, and workstation is secure, efficient, and fully supported.
We also carry out PC health checks to keep your hardware performing at its best. Over time, performance can slow due to ageing components, overloaded drives, or unnecessary software. Our engineers diagnose the root cause, optimise software, and recommend upgrades such as new hard drives or RAM if needed. Combined with our remote monitoring tools, this ensures your computers stay reliable and ready for business.
How Does PC Support Work?
Our Bristol-based helpdesk is your first point of contact whenever your team needs assistance. Every request raises a support ticket that our engineers assess and resolve quickly, often within minutes. Because we manage IT systems across a wide range of industries, our technicians are experienced in dealing with the most common Windows-related issues, from login failures to network errors. Typical helpdesk requests include:
- Windows not starting or crashing unexpectedly
- Slow performance or freezing applications
- Software installation or update problems
- Network or connectivity issues
- Printer or peripheral setup
- File recovery or accidental deletion
We use secure remote desktop software to connect directly to your PC, allowing us to troubleshoot and fix problems as if we were in the room. Our support software tracks every ticket and monitors communication, ensuring that issues are resolved efficiently using your preferred contact method, this could be phone, email, or live chat.
What Are the Benefits of Outsourcing PC IT Support?
Technology evolves fast, and without an in-house IT department, it can be difficult to keep up. By partnering with Dial A Geek, you gain access to a full team of experts who test, update, and manage new technologies on your behalf.
Outsourcing your PC IT support to Dial A Geek helps your business stay productive and secure without the cost and complexity of maintaining internal IT staff. Benefits include:
- Fixed monthly costs – predictable IT spending under one managed service package.
- Lower staff overheads – no need to hire or train in-house technicians.
- Proactive maintenance – we identify and fix issues before they affect your business.
- Faster problem resolution – most issues are solved remotely in minutes.
- Improved staff productivity – less downtime, fewer tech frustrations.
- Enhanced security – regular updates and patches keep your network safe.
- Access to enterprise-grade tools – including Microsoft 365 and cloud services configured for your business.
Why Choose Dial A Geek for PC Support in Bristol?
Since 2006, Dial A Geek has helped hundreds of Bristol businesses stay connected and secure. Our PC support and maintenance services form part of our Protect & Grow Managed IT Support plan, which includes unlimited remote assistance, proactive system monitoring, and expert advice whenever you need it.
We specialise in small business PC support for teams with 20 or more users, combining personal service with enterprise-level expertise. Our local engineers understand how crucial reliable technology is to business continuity, and we take care of your IT as if it were our own.
From desktop and laptop optimisation to full network management, we’re here to keep your business running without interruption. With Dial A Geek, you get a long-term IT partner who’s proactive, responsive, and invested in your success.
Looking for Mac support instead? You can discover more about our Apple Mac Support Services here.
Local PC Support For Bristol Businesses Ready To Scale
If your business is based in Bristol or anywhere in the surrounding areas and relies on Windows PCs to operate day to day, having the right IT partner in place makes a measurable difference. Dial A Geek works with established organisations across Bristol and the surrounding areas that need dependable, long-term PC IT support, not short-term fixes.
Our Protect & Grow Managed IT Support service is designed for businesses with 20 or more users that want proactive monitoring, fast response times, and a local team who understands the pressures of running a growing organisation. From offices in South Bristol through to teams based across the wider city, we provide PC support that keeps systems secure, staff productive, and downtime to a minimum.
Because we’re based locally, we understand the needs of Bristol businesses and can provide onsite support when required, backed by a responsive helpdesk and remote monitoring as standard. If you’re reviewing your current IT setup or planning the next stage of growth, our team can help you assess whether your PC infrastructure is fit for purpose and supported properly.
If you’re looking for PC support in Bristol through a fully managed service, speak to Dial A Geek to find out whether Protect & Grow is the right fit for your business.
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Complete list of services
- Hardware Asset Management /
- IASME Cyber Assurance /
- Remote Access Device Monitoring and Management /
- Cyber Essentials /
- DMARC /
- Protect & Grow Premium /
- Protect & Grow Plus /
- Protect & Grow Standard /
- Remote IT Support Services /
- Helpdesk Support /
- Protect & Grow /
- Microsoft Teams /
- Microsoft Sharepoint /
- Apple Mac, Computer & PC Support Bristol /
- Server Support Bristol /
- IT Equipment Purchasing & Procurement Bristol /
- Cyber Security Bristol /
- Data Backup Bristol /
- Business Broadband Bristol /
- Structured Data Cabling Bristol /
- Business Wi-fi & Wireless Network Installation Bristol /
- Email Support For Small Business Bristol /
- Cloud Computing Bristol /
- Microsoft 365 /
- IT Consultancy Bristol /
- Google Workspace Support & Consultancy Bristol /
- IT Relocation & Office Moves Bristol /