Microsoft Teams

Level up your business communications and teamwork with Microsoft Teams. Dial A Geek offers migration services for seamlessly transferring your files, messages, groups, and integrations from your previous platforms like Slack or Skype for Business. We also offer consultancy support for keeping your Teams structure lean and optimised.

What is Microsoft Teams?

Microsoft Teams is a platform for communication and collaboration. It’s an all-in-one hub that brings together chat, video calls, real-time editing, file sharing, and task management through integrations with Microsoft 365 and third-party apps.

Here’s how to make project communication as easy as possible from Dial A Geek on Vimeo.

What are the Benefits of using Teams?

Streamline Communication and File Sharing

Email, VoIP tools, chat apps–the explosion of communication apps for work has simultaneously made our lives easier, and messier. Many of us deal with little inefficiencies every day. For instance, using one app for a conference call, and then email for sending over files for the meeting. Microsoft Teams serves as a hub for all your communication needs, from video conferencing to file sharing.

Enables Faster Collaboration

Email has its uses, but for real-time collaboration, it’s not ideal. It only takes one teammate forgetting to hit “Reply to All” before an email thread descends into multiple conversations around a single project or issue. Microsoft Teams puts team members on the same page, in real-time. Users can directly work together on a document. All comments and changes are logged and recorded. Everyone involved in the project can simply backtrack through conversations to stay in the loop. No more endless back-and-forths through email.

Remote Work made Simpler

Microsoft Teams is possibly one of the most powerful, flexible communication and collaboration platforms for work. Choose between hundreds of pre-existing app integrations for building your workflow, or code your own. You can even bake automated support chatbots into it. The app virtually consolidates communication, tracking, collaboration, and support in one place, allowing you to access files and manage work from anywhere.

Reduces Clutter and brings Everyone Together

Corporate-wide and team communications used to be separate silos. Often you’d get your company news cascaded through email, while using another program to collaborate with teammates. Teams ties the whole organisation together, while allowing for the creation of customised workplaces for each department.

Which Devices can run Teams?

Microsoft Teams works on nearly any platform, including Windows, Mac, Linux, Android, and iOS. Microsoft supports up to the last four versions of Android, while it only goes back up two for iOS. The quality of certain features, like video calls, may be affected by your hardware. Microsoft recommends using at least a computer with a dual-core processor and 8GB of RAM or higher for stable video meetings.

The app can also run on Virtualised Desktop Infrastructures (VDI). Installation differs whether you’re running persistent or non-persistent setups. Proper configuration and available bandwidth is crucial for avoiding disruption.

There are also Team Rooms that can be setup, where the meeting host signs into a device and everyone shares the same connection, this can save on bandwidth and give a more professional experience (social distancing must be considered in this)

Which Integrations are built into Teams?

Microsoft Teams positions itself as a digital workplace for any and every role and department, from finance to HR. But it doesn’t fulfill all the work by itself. Rather, the app stitches together functionalities from different programs so you can access your files, hop on a call, or open a support ticket without opening a hundred tabs. 

Microsoft Teams achieves that by using integrations with existing applications. For instance, file-sharing and storage are supported by SharePoint, while every time you set a meeting, Calendar and Planner are working in the background.

But of course, Teams wouldn’t be able to attract the millions of users they have now on the promise of seamless integrations with Microsoft 365 programs alone. The app is also compatible with a deep well of third-party applications, from Trello to Twitter. HR personnel can look up employee details or schedule time off through Workday, while your salespeople can leverage Woobot to process leads. And if you can’t find the functionality you need, you can always build one from scratch with the Developer Toolkit. 

Microsoft Teams FAQs

Can I invite external users to meetings on Teams?

Yes, by using the Guest role. They can also be given permission to edit content, reply to messages, and share their screens. Guest activities are tracked, which you can access as reports through the admin panel.

What’s happening to Skype?

While Skype for consumers isn’t going away anytime soon, Microsoft is officially stopping support for Skype for Business on July 21, 2021. The platform will be inaccessible starting September 1, 2021. Transitioning as early as possible can help businesses migrate workflows properly without the pressure of impending closure.

Can I use Microsoft Teams as a phone system?

Yes. Microsoft Teams can be integrated into your phone system, so calls from your main number can be made a received (this requires a further integration and call packages will be required)

If I invite a client to a Microsoft Teams meeting, do they need a Microsoft Teams installed to attend the meeting?

No, they can use the web browser version of Microsoft Teams

Do Microsoft Teams to Microsoft Teams video calls cost anything?

No. Microsoft Teams, used over the internet to another Microsoft Teams user is free.

If I invite a client to a Microsoft Teams meeting, do they need a Microsoft Account to attend the meeting?

No, they can use the web browser version without an account.

Can I use Microsoft Teams as a standalone service?

No. Microsoft Teams is only available as part of Microsoft’s paid subscription plans.

Is Microsoft Teams cloud-based?

Yes, Microsoft Teams is a cloud-hosted software that can run on web, desktop, and mobile clients.

Will all Microsoft 365 plans come with Teams?

Microsoft Teams is available in all business and enterprise-level plans. Recently, it was also made available for Personal and Family plans, possibly further expanding its reach for remote work.

Get in touch

Microsoft Teams