Microsoft (formerly Office) 365

We’ll help you and your team work smarter across all devices thanks to Microsoft’s powerful cloud-based software. Managed migrations with minimal disruption.

Our Bristol IT support team specialises in helping local South West businesses with getting started, migrating email and contacts to Office 365 and increasing your productivity with this brilliant cloud computing solution.

What is Microsoft 365?

Microsoft 365 is a family of productivity apps for businesses small and large. It includes popular products such as Microsoft Word and PowerPoint, along with powerful, higher level services such as SharePoint Online and Enterprise Security + Mobility.

Rebranding from Office 365?

Office 365 was rebranded to Microsoft 365 in April 2020 and contained the same apps like Word, Excel, and PowerPoint. It was a separate bundle from the then Microsoft 365, which were plans that included Office 365 plus a host of enterprise-level management and analysis software.

By fully bringing the Office 365 brand under Microsoft 365’s fold, Microsoft aims to unify their family of products under one recognisable name. However, it should be noted that the names of Enterprise plans (E1, E3, E5) will remain unchanged.

Microsoft 365 features

  • Access to Enterprise class Exchange Email hosting with many additional features.
  • Microsoft’s renowned suite of Office applications including Outlook, Word, Excel, Powerpoint, Publisher* and Access* (*PC Only).
  • Data storage using OneDrive / Groups / Teams / Sharepoint and the ability to stay in touch with your business and personal contacts via Skype.
  • Microsoft 365 works on multiple devices including PCs and Macs, iOS, Android and Windows tablets and phones. The software is automatically updated and features have been optimised for collaborating via mobile apps.

Great care must be taken to securely implement these platforms. Standard out of the box settings are not secure and everything is cloud facing. The apps need to be carefully configured so you are adhering to GDPR data protection policies and doing your utmost to secure your company data.

Microsoft Teams

Microsoft Teams is a great all-in-one communication tool. With its easy to use messaging app, document sharing tools, and online workspace, your teams can collaborate securely on projects wherever they are. The Teams tool keeps all your data secure and can be accessed from your laptop, Mac, tablet or phone.

Which Microsoft 365 subscription should I choose?

This will depend on your business requirements and size of organisation. For organisations under 300 users:

Microsoft 365 Business Basic £3.80 per user/month

The entry-level package does not include the offline versions of Microsoft 365 Apps, or Office 365 as it used to be known. It’s for businesses who predominantly work online on mobile phones and tablets, or whose workforce may already have their own versions of Word or other Microsoft productivity apps on their personal devices.

Microsoft 365 Business Standard £9.40 per user/month

This includes all the features of Microsoft Business Essentials, plus a desktop installer for 5 PCs, Macs, tablets, and phones. 

Microsoft 365 Business Premium £15.10 per user/month

This includes all the features of Microsoft 365 Business Standard and on top of that it includes:

  • Mobile Device Management – This means you can control what is done and set policies for mobile devices, this also covers bring your own devices (BYOD).
  • Windows 10 Managed – This is like a domain login for a PC, so the devices are managed and secured with centralised policies, this is really useful for setting the policies for Microsoft 365, also things like the desktop login screen and background can be set to the companies logos, to give it a more enterprise look.
  • Advanced security features – Centralised security policies and tighter protection against advanced forms of malware like ransomware.

For organisations with over 300 staff or that require 100GB mailboxes and more advanced security features:

Office 365 Enterprise 1 – This is basically the same package as the Microsoft 365 Business Basic with additional security features.

Office 365 Enterprise 3 – This has all the features of Office 365 Enterprise 1 plus:

  • Excel tools: Excel Spreadsheet Compare, Excel Spreadsheet Inquire, Powerpivot for Excel, Power Query for Excel, Power View for Excel
  • Compatibility with Exchange Online and SharePoint Online Archiving and Compliance: These are used with the powered up versions (Plan 2) of Exchange Online and SharePoint Online and allow a company to put in place message retention and eDiscovery requirements.

What are the benefits of Microsoft 365?

Work from anywhere on any device.

All you need to access Microsoft 365 is an internet connection. This is particularly attractive to businesses with people who work from home or travel between offices. Your team can access their emails, documents, and applications from their work PC or home Mac, from an iPhone or Android tablet.

Security and disaster recovery

In the past businesses needed to invest in server hardware and software to manage things like company emails and provide file storage. With Microsoft 365 everything is stored in the cloud, all of your company data is safe should a laptop be stolen or server equipment breaks.

Easily collaborate with teams and clients

Sharing and collaboration features are built into Microsoft 365. Changes to documents and spreadsheets can be tracked by users across an organisation without different versions being generated. With emails, calendars and contacts synchronised across each of your devices, you can easily manage projects and ensure everyone remains on track.

Flexible monthly costs

Migrating to Microsoft 365 gives businesses the flexibility to scale up or down with a predictable cost structure. The monthly billing structure allows you to pay for what you use and nothing more. As you don’t need to worry about big upfront costs associated with buying Microsoft Office licenses it is easier to fit your software costs into your monthly budgets.

Access to the latest software

Microsoft 365 subscribers always have access to the latest version of Microsoft products. Everyone gets to upgrade at the same time.

Why migrate to Microsoft 365?

If you are currently using any of these platforms:

Pop Email – Basic email that doesn’t sync across different devices, this can be from any internet provider such as GoDaddy, Fasthosts, 123 Reg, etc. It usually comes as a package connected to your company domain name.

IMAP Email – Email that is synced across your devices but doesn’t have any features such as shared and synced calendars or contacts. This could be provided by 123 Reg, Rackspace, GoDaddy, and Fasthosts.

2008 SBS Small Business Server – This will usually be a server hosted onsite, this can range from a noisy server sitting under someone’s desk or in a dark cupboard, to a server room full of racks.

Hosted Exchange – This could be from Cobweb, Giacom, Nasstar, Rackspace. It is Exchange email hosted on a server by another company. With this you will have email Synced across all devices, shared Calendars, Shared Contacts, and shared mailboxes.

All the features of Hosted Exchange are included in the most basic Microsoft 365 package, plus a lot more. It’s a one time move, once you are on the platform, you will not need to move again.

G-Suite – We can securely migrate you to Microsoft 365 from G-Suite, you may have a new CTO that prefers Microsoft 365 over G-Suite.

Kerio Mailserver – You may have a system in house, these are popular with Mac users.

Office 365 – You may have bought Office 365 from another provider, only to find out it’s a cut down version, BT, GoDaddy, Fasthosts and other providers supply these, we can securely migrate you to your new platform.

Microsoft 365 – You may have a tenant for multiple domains and businesses and are now splitting the company up, or you may have sold part of it. We can securely migrate the required mailboxes to a separate domain and Microsoft 365 tenant. You may have just acquired a new business and want to migrate the existing mailboxes into your Microsoft 365 tenant.

Microsoft 365 FAQs

Can I use Microsoft 365 offline?

Yes, with the installed software you can edit documents and compose emails offline.

Can I install Microsoft 365 on multiple computers?

Each Microsoft 365 Business Standard or Office 365 E3 Licence allows you to install Office on 5 devices that are used by that person or account. So if Jim at company A has a laptop, work desktop, home desktop, and an iPad or iPhone, then he can install Office apps on all these devices.

Can I use Microsoft 365 home for business?

No, this does not comply with Microsoft 365 licensing requirements and your business could be liable for a fine.

How much does Microsoft 365 cost?

The cost of the business accounts for Microsoft 365 (including email and online-only apps) start at £3.80 per month for Business Basic.

Do I need an SSL certificate for Microsoft 365?

No, this is provided within the tenant.

Does Microsoft Publisher come with Microsoft 365?

Microsoft Publisher only comes with the PC version.

Does SharePoint come with Microsoft 365?

Yes SharePoint comes with all business versions of Microsoft 365, some care should be taken in setting up SharePoint and the collaboration tools early on, otherwise, it can be unwieldy leading to poor staff adoption and user experience.

Is Microsoft 365 subscription software?

Yes, Microsoft 365 is a monthly subscription service. There are many different packages depending on your company’s needs and the size of your organisation. The very Basic Package with Email and online Access to Apps is Microsoft 365 Business Basic. The next package up is Microsoft 365 Business Standard. If you have over 300 employees, require the larger 100GB mailboxes or more advanced data protection with advanced data retention policies Office 365 Enterprise 3 would be a more suitable package.

Is Microsoft 365 cloud-based?

All Microsoft 365 business and enterprise plans are cloud-based collaboration platforms.

Is Microsoft 365 email encrypted?

Not by default but this is something that can be set up.

Will Microsoft 365 run on Windows 7?

Microsoft 365 works fine on Windows 7. However, note that Microsoft has ended support for Windows 7 in January 2020.

What’s the difference between Office 2019 and Microsoft 365?

Office 2019 can be bought as a standalone installer for apps like Word, PowerPoint, and Excel; this will eventually go out of date and need replacing. Microsoft 365 is a subscription service giving you access to the latest versions of the software.

Will Microsoft 365 work on an iPad?

Yes, it works well on iOS. Although it will not be the same experience as on the desktop, the apps are very good for mobile work.

Does Microsoft 365 work on Apple Mac?

Yes, although the experience is better on a PC. If you are an Excel Power User, the version on the Mac will not be sufficient. Outlook on the Mac is also not as good as the PC version, Microsoft Teams does not work in Safari, but it has its own app that you can install.

Do I need to backup Microsoft 365?

Yes. Microsoft has changed their terms for backup, making it a shared responsibility. You need to set your data retention policies and protection within Microsoft 365, with third parties providing the backup.

This effectively means that Microsoft will not provide the support you require in the event of a ransomware attack or accident/malicious deletion of files by users, past a certain time period. We recommend you take into account regular backups as part of the overall BCDR (Business Continuity & Data Recovery) strategy for your business.

What happened to Office 365?

Microsoft rebranded Office 365 in April 2020, bringing it under the umbrella of their Microsoft 365 subscription plans.

What does Microsoft’s rebranding mean for my plan?

For now, nothing. The movement from Office 365 to Microsoft 365 is purely by name. However, Microsoft has hinted at new features in the future; keep checking back for updates.

Do I need to change any configurations in my system?

Yes, but only if you’re on the Office 365 ProPlus and using an automated system to roll out updates across your apps. If your system relies on “Titles” you’ll have to adjust those, according to Microsoft.

Get in touch

Microsoft (formerly Office) 365