We’ll help you and your team work smarter across all devices thanks to Microsoft’s powerful cloud-based software. Managed migrations with minimal disruption.
Our Bristol IT support team specialises in helping local South West businesses with getting started, migrating email and contacts to Office 365 and increasing your productivity with this brilliant cloud computing solution.
Microsoft 365 is a family of productivity apps for businesses small and large. It includes popular products such as Microsoft Word and PowerPoint, along with powerful, higher level services such as SharePoint Online and Enterprise Security + Mobility.
Office 365 was rebranded to Microsoft 365 in April 2020 and contained the same apps like Word, Excel, and PowerPoint. It was a separate bundle from the then Microsoft 365, which were plans that included Office 365 plus a host of enterprise-level management and analysis software.
By fully bringing the Office 365 brand under Microsoft 365’s fold, Microsoft aims to unify their family of products under one recognisable name. However, it should be noted that the names of Enterprise plans (E1, E3, E5) will remain unchanged.
Great care must be taken to securely implement these platforms. Standard out of the box settings are not secure and everything is cloud facing. The apps need to be carefully configured so you are adhering to GDPR data protection policies and doing your utmost to secure your company data.
Microsoft Teams is a great all-in-one communication tool. With its easy to use messaging app, document sharing tools, and online workspace, your teams can collaborate securely on projects wherever they are. The Teams tool keeps all your data secure and can be accessed from your laptop, Mac, tablet or phone.
This will depend on your business requirements and size of organisation. For organisations under 300 users:
Microsoft 365 Business Basic £3.80 per user/month
The entry-level package does not include the offline versions of Microsoft 365 Apps, or Office 365 as it used to be known. It’s for businesses who predominantly work online on mobile phones and tablets, or whose workforce may already have their own versions of Word or other Microsoft productivity apps on their personal devices.
Microsoft 365 Business Standard £9.40 per user/month
This includes all the features of Microsoft Business Essentials, plus a desktop installer for 5 PCs, Macs, tablets, and phones.
Microsoft 365 Business Premium £15.10 per user/month
This includes all the features of Microsoft 365 Business Standard and on top of that it includes:
For organisations with over 300 staff or that require 100GB mailboxes and more advanced security features:
Office 365 Enterprise 1 – This is basically the same package as the Microsoft 365 Business Basic with additional security features.
Office 365 Enterprise 3 – This has all the features of Office 365 Enterprise 1 plus:
All you need to access Microsoft 365 is an internet connection. This is particularly attractive to businesses with people who work from home or travel between offices. Your team can access their emails, documents, and applications from their work PC or home Mac, from an iPhone or Android tablet.
In the past businesses needed to invest in server hardware and software to manage things like company emails and provide file storage. With Microsoft 365 everything is stored in the cloud, all of your company data is safe should a laptop be stolen or server equipment breaks.
Sharing and collaboration features are built into Microsoft 365. Changes to documents and spreadsheets can be tracked by users across an organisation without different versions being generated. With emails, calendars and contacts synchronised across each of your devices, you can easily manage projects and ensure everyone remains on track.
Migrating to Microsoft 365 gives businesses the flexibility to scale up or down with a predictable cost structure. The monthly billing structure allows you to pay for what you use and nothing more. As you don’t need to worry about big upfront costs associated with buying Microsoft Office licenses it is easier to fit your software costs into your monthly budgets.
Microsoft 365 subscribers always have access to the latest version of Microsoft products. Everyone gets to upgrade at the same time.
If you are currently using any of these platforms:
Pop Email – Basic email that doesn’t sync across different devices, this can be from any internet provider such as GoDaddy, Fasthosts, 123 Reg, etc. It usually comes as a package connected to your company domain name.
IMAP Email – Email that is synced across your devices but doesn’t have any features such as shared and synced calendars or contacts. This could be provided by 123 Reg, Rackspace, GoDaddy, and Fasthosts.
2008 SBS Small Business Server – This will usually be a server hosted onsite, this can range from a noisy server sitting under someone’s desk or in a dark cupboard, to a server room full of racks.
Hosted Exchange – This could be from Cobweb, Giacom, Nasstar, Rackspace. It is Exchange email hosted on a server by another company. With this you will have email Synced across all devices, shared Calendars, Shared Contacts, and shared mailboxes.
All the features of Hosted Exchange are included in the most basic Microsoft 365 package, plus a lot more. It’s a one time move, once you are on the platform, you will not need to move again.
G-Suite – We can securely migrate you to Microsoft 365 from G-Suite, you may have a new CTO that prefers Microsoft 365 over G-Suite.
Kerio Mailserver – You may have a system in house, these are popular with Mac users.
Office 365 – You may have bought Office 365 from another provider, only to find out it’s a cut down version, BT, GoDaddy, Fasthosts and other providers supply these, we can securely migrate you to your new platform.
Microsoft 365 – You may have a tenant for multiple domains and businesses and are now splitting the company up, or you may have sold part of it. We can securely migrate the required mailboxes to a separate domain and Microsoft 365 tenant. You may have just acquired a new business and want to migrate the existing mailboxes into your Microsoft 365 tenant.
Yes, with the installed software you can edit documents and compose emails offline.
Each Microsoft 365 Business Standard or Office 365 E3 Licence allows you to install Office on 5 devices that are used by that person or account. So if Jim at company A has a laptop, work desktop, home desktop, and an iPad or iPhone, then he can install Office apps on all these devices.
No, this does not comply with Microsoft 365 licensing requirements and your business could be liable for a fine.
The cost of the business accounts for Microsoft 365 (including email and online-only apps) start at £3.80 per month for Business Basic.
No, this is provided within the tenant.
Microsoft Publisher only comes with the PC version.
Yes SharePoint comes with all business versions of Microsoft 365, some care should be taken in setting up SharePoint and the collaboration tools early on, otherwise, it can be unwieldy leading to poor staff adoption and user experience.
Yes, Microsoft 365 is a monthly subscription service. There are many different packages depending on your company’s needs and the size of your organisation. The very Basic Package with Email and online Access to Apps is Microsoft 365 Business Basic. The next package up is Microsoft 365 Business Standard. If you have over 300 employees, require the larger 100GB mailboxes or more advanced data protection with advanced data retention policies Office 365 Enterprise 3 would be a more suitable package.
All Microsoft 365 business and enterprise plans are cloud-based collaboration platforms.
Not by default but this is something that can be set up.
Microsoft 365 works fine on Windows 7. However, note that Microsoft has ended support for Windows 7 in January 2020.
Office 2019 can be bought as a standalone installer for apps like Word, PowerPoint, and Excel; this will eventually go out of date and need replacing. Microsoft 365 is a subscription service giving you access to the latest versions of the software.
Yes, it works well on iOS. Although it will not be the same experience as on the desktop, the apps are very good for mobile work.
Yes, although the experience is better on a PC. If you are an Excel Power User, the version on the Mac will not be sufficient. Outlook on the Mac is also not as good as the PC version, Microsoft Teams does not work in Safari, but it has its own app that you can install.
Yes. Microsoft has changed their terms for backup, making it a shared responsibility. You need to set your data retention policies and protection within Microsoft 365, with third parties providing the backup.
This effectively means that Microsoft will not provide the support you require in the event of a ransomware attack or accident/malicious deletion of files by users, past a certain time period. We recommend you take into account regular backups as part of the overall BCDR (Business Continuity & Data Recovery) strategy for your business.
Microsoft rebranded Office 365 in April 2020, bringing it under the umbrella of their Microsoft 365 subscription plans.
For now, nothing. The movement from Office 365 to Microsoft 365 is purely by name. However, Microsoft has hinted at new features in the future; keep checking back for updates.
Yes, but only if you’re on the Office 365 ProPlus and using an automated system to roll out updates across your apps. If your system relies on “Titles” you’ll have to adjust those, according to Microsoft.