Moving to a new managed IT provider can feel like a big change. Your business may have years of technology decisions sitting in the background: laptops bought at different times, user accounts that nobody is quite sure about, software subscriptions, security tools, cloud services and passwords that may be stored in several different places. That …
Changing IT support provider can feel like a bigger job than it really is. If your current provider manages your Microsoft 365 accounts, devices, backups, security tools, networks and day-to-day support, it is understandable to worry about what happens when somebody else takes over. Will there be downtime? Who has the passwords? What if your …
Cloud services have changed the way businesses store information, communicate and access software. Instead of relying entirely on equipment located in your office, cloud computing allows you to use systems and data hosted in secure external data centres. Employees can access approved services through the internet, whether they are in the office, working from home …
Businesses often know they need help with their technology, but it is not always obvious what kind of support to look for. Do you need an IT consultant to help plan a specific project or make a strategic decision? Or would your business benefit more from a managed IT services provider that takes responsibility for …
Moving office involves far more than transporting desks, chairs and computers from one building to another. Your broadband, telephone systems, servers, network equipment, cloud services and business applications all need to be available when employees arrive at the new premises. Without careful planning, an office move can lead to internet delays, inaccessible files, damaged equipment …
When something goes wrong with your business technology, you do not always need to wait for someone to visit your office. Many problems can now be diagnosed and resolved remotely, often within minutes. Remote IT support allows an IT technician to connect securely to a computer, server or business system from another location. They can …
Hot on the heels of winning IT Services Company of the Year at the Business Awards UK, we’re thrilled to share more exciting news: Dial A Geek has been shortlisted as a finalist in the National Small Business Awards 2026. We have been named as a finalist in the Service Small Business category, recognising the …
We’re delighted to share that Dial A Geek has been named IT Services Company of the Year at the 2026 Bristol Business Awards, run by Business Awards UK. The award recognises the quality of the IT support, cybersecurity and technology services we provide to businesses in Bristol and beyond. After more than 18 years in …
For many businesses, IT starts off as something that is handled in-house, and most likely quite informally. A technically minded team member helps with small problems, a local contact is only ever called when something breaks, or the business muddles through until the next issue becomes too disruptive to ignore. That approach can work for …
Cyber security is no longer something that only large organisations need to think about. For many small to medium businesses, it now sits alongside everyday IT support as one of the most important parts of keeping systems, data and people protected. However, the challenge can be knowing where to start. If you have looked into …