Meet The Team

In-house IT support is great, but it’s too expensive for most startups and growing businesses – why chose between hiring an operations manager and hiring a techie?

Meet our Geeks who work as an extension of your team. Between us we have over 40 years of experience in every area of tech – including our specialism, cyber security compliance. With the help from our expertise you’ll meet your business goals – and you don’t need to worry about holiday or sick leave cover!

Gildas Jones

Managing Director (Chief Geek)

I love meeting clients and exploring ways to protect and grow their business with our IT expertise. When I’m not doing that, you’ll often find me at industry events or sharing insights on LinkedIn.

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Outside of family life I like to be active and play badminton and tennis, which I’ve taken up in the last few years, it makes a good contrast to work.


Yusra Shaeik

Technical Director

As Technical Director, I co-lead the business alongside Gildas focusing on our IT strategy. I stay ahead of industry trends and innovations to make sure our clients benefit from the most effective, secure, and future-proof solutions.

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Outside of work, I’m passionate about history, philosophy, and global news, sharing my thoughts and insights on my TikTok page, YusraTheGeek.


Ozair Qureshi

Finance Manager

My main role is to ensure the smooth financial running of the company. Working with the rest of the team, we aim to review policies and procedures to give our clients the best possible service.

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In my free time, I like to play football, workout, read about psychology and History. I really enjoy older cinema and pay a lot of attention to global politics.


Edoardo Ciccarelli

Senior Project Technician

My role focuses on managing the cybersecurity and compliance needs of our clients. As our resident Cyber Essentials Lead Assessor, I guide businesses through certification and also carry out ad hoc security assessments to ensure they stay protected.

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Out of work, I search for music gems to bring along my daily life and life-time adventures.


Sam Knight

Senior Project Technician

I’m usually the first person new clients meet, making your onboarding smooth and stress-free. As an Apple Certified Mac Specialist, I ensure your tech is ready to work for you from day one.

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Outside of work, when not raising 2 boys with my wife, you can find me running, reading or rolling dice playing D&D.


Luke Willis

Senior IT Technician

I’m the 3rd Line Engineer here, which means I handle the trickier technical problems and work behind the scenes on automation and proactive maintenance to keep your systems running at their best.

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If I’m not spending the weekend at various soft play centres with my son, I love to get out and explore, taking as many photos as I can along the way.


Jordan Godwin

Senior IT Technician

I’m part of the 2nd Line team, so I’m often one of the first people you’ll speak to when you call or email the helpdesk. My goal is to get you back up and running as quickly as possible.

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I spend most of my free time dedicated to my 18 month old boy & Fiancée so when not out at Adventure parks or soft plays I enjoy listening to music, singing & all things football as well as video games.


Syed Rahman

Senior IT Technican

I’m part of the 2nd Line support team and will usually be one of the first voices you hear when you get in touch. I’m here to make sure your IT problems are solved quickly and with minimal fuss.

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In my spare time I like to stay busy trying to learn new skills – otherwise I would just watch my favourite shows on repeat!


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