Dial a geek - Tier 2 IT support package

Dial a geek’s

Tier 2

AKA our 'Booming Business' plan, this support package is perfectly suited to growing companies with up to 25 employees.

IT support plans for growing businesses (under 25 employees)

This is a perfect IT support package for businesses that would like to grow and don’t have time to worry about their IT.

We will ensure that you receive faster support and have priority over non-support plan and Tier 1 clients. You will be assigned a dedicated point of contact and will be able to use an online ticket system that will keep you up-to-date with any work that needs doing. We will actively monitor your systems to prevent viruses spreading between your devices and we’ll keep you posted about critical updates from Windows/OSX. Plus, you’ll benefit from yearly PC health checks.

Is this the right
support plan for you?

  • 4h response time
  • Online incident & request tracking
  • Priority over non-support and Tier 1 clients for same & next day appointments
  • Company health check on supported devices once per year
  • Centralized antivirus & endpoint monitoring
  • Dedicated point of contact
  • Unlimited remote support for:
    - Windows or Apple Mac Operating Systems
    - Microsoft Office Package
    - Dropbox/Google Drive/OneDrive
    - Email issues
    - ESET antivirus support
    - Software-related printing issues
    - User account management for G-Suite and Office 365

Get an instant quote

How many devices

1 100

Additional support options


£200

+vat per month