Great visit from Ben
Great visit from Ben at Dial a Geek – my computer is now working wonderfully quickly and easily, and Ben dealt with all my queries very efficiently. An important plus for me was that he managed to do all this very calmly and without being patronizing or condescending, in spite of my being a bit of a technophobe!
The service was great
The service was great, quick and very helpful. I was impressed by the follow up text and email to check that things were working better. Thank you very much!
Very happy with the service provided
We were very happy with the service provided , you were very helpful and friendly. I have used your services previously for my own computer at home and it was you who helped then. Very satisfied with the very quick response. If we have any IT issues in the future I wouldn’t hesitate to call Dial A Geek again.
A fantastic service
I would like to say that DialaGeek have provided a fantastic service and have very polite staff. I was unsure of whom to use for this kind of work but DialaGeek have been so helpful, I would certainly use them again
Incredibly helpful and proactive staff!
I am just emailing to say how impressed I am with your company! My daughter has a problem with her laptop and I spoke to Richard at Dial a Geek yesterday evening and he was incredibly helpful and told me about your data recovery service – this morning I received a call from a lovely girl called Nina who was following up on my call to Richard. Richard and Nina have excellent customer service skills and it males a refreshing change to deal with a company that has incredibly helpful and proactive staff!
Rescued what I thought was un-rescuable
Dial a Geek rescued what I thought was un-rescuable. After a spectacularly thorough but unintentional wiping of my shared laptop (therein lies the problem!) … they managed to retrieve a few very valuable files when I had thought there was no hope at all. They were careful to explain what the chances were so I wasn’t given false hope. Open and transparent about price, checked before went ahead, and then seemed reasonable. Definitely recommended
Richard was reassuring and calm
Just want to say a big thank you for your professional and friendly service. Richard was reassuring, calm and fixed the problem with no fuss. What’s more, he turned up when he said he would and kept me fully informed of progress. Brilliant! Thank you Dial-a-geek.
Excellent, fast and efficient
Excellent, fast and efficient service – ideal for a silver surfer like me! Best of all, very reasonable fee. Thank you very much
Punctual, polite and tolerant
Great service. Sorted our internet connection problem. Punctual, polite and tolerant of my ignorance of computers!
Delighted with the excellent service
I can confirm that I was delighted with the excellent service I received from Dial a Geek recently. Gildas has sorted out the problems that I had with my IT connection in the office and at home and I am pleased to say that all is now working perfectly. I shall certainly recommend your services if I have the opportunity and will contact you in the future should I experience any IT problems.