Dial a Geek’s patience is exemplary.
Without Dial a Geek, I would long ago have taken an axe to my computer and retired from the fray. I work from home, and use my computer a lot but have no natural affinity with it. Things seem to go wrong a lot. [Dial a Geek’s] patience is exemplary, from the first panic-stricken phone call (“er…I seem to have managed to delete my whole inbox…”) to the polite farewell as they sort out yet another potential disaster. I can’t imagine how I would manage without them.
You put some faith back into computer technicians.
The support provided from initial call to fixing the problem was excellent. Useful and concise feedback was provided when I made the initial call and the technician doing the work called promptly as agreed, explained everything in an accessible way and fixed the issues I had been grappling with for over one month. Over a week later, all is still working well and I am thinking about signing up for a support package. Huge thanks, you put some faith back into computer technicians and have provided accessible support.
Life savers to my business!
A huge thank you to you guys for your highly efficient, reassuring expertise and never ending patience resolving my computer virus- life savers to my business!
Always there when you need them.
Gildas and his team are rock solid. Always there when you need them and drop all the tech talk so we can get back to business as swiftly as possible when the inevitable IT hitches arise. We wouldn’t use anybody else.
Nick Dean, ADLIB – January 2016
First class Desktop Support support to our 40+ team.
Gildas and the team at Dial a Geek have provided first class Desktop Support support to our 40+ team of specialised recruitment consultants. We have four sites based across the country and this hasn’t proved to be a problem at all with support provided remotely. In addition to Desktop Support they also provide consultancy, to this end, they are currently rolling out a cloud-based storage system to enable us to work more collaboratively across the sites. A really easy business to recommend.
Sit back, safe in the knowledge that all your ‘technical troubles’ are over.
BBH Properties have used the services of Dial-a-Geek for several years for all of our IT requirements. We have found them to be first-rate and there is always someone at the end of the phone to answer any queries that we may have.
Gildas has made office and home visits to set up workstations, fix router problems, update security systems and generally ensure that all our IT needs are catered for. We have no hesitation in recommending the excellent services of Dial-a-Geek – you can then sit back, safe in the knowledge that all your ‘technical troubles’ are over.
I was very happy with the service you gave last August – you got my computer up and running when I thought all hope was lost!
The presence of Edoardo as Linux specialist a real bonus.
At every stage of my contact, with every person with whom I spoke, your response was appropriate & effective. The presence of Edoardo as Linux specialist a real bonus and
We particularly love their remote service
At Greenwoods Estate Agents in Bristol we’re pleased to recommend Dial a Geek’s excellent service. We particularly love their remote service. It’s saved us hours in head scratching and they’ve fixed problems for us in minutes with no fuss. A friendly and intelligent bunch. 5 stars from us!
John Parkinson – Greenwoods Estate Agents – November 2015
I am very happy and satisfied with the service that I received.
After contacting DialaGeek, they despatched Edoardo to us the very next day! And he did a fabulous job in fixing all the issues that have been plaguing me for a while. Edoardo was very professional in his work with a caring and listening attitude to people like myself who is just a computer user! It has now been two years since I first started using DialaGeek to sort out my IT issues. And I am very pleased to say that I am very happy and satisfied with the service that I received from them. I will, without hesitation, recommend DialaGeek to anyone else for all computer/IT installations and system repairs. Once again thank you team at DialaGeek.