Bristol IT Support Testimonial for Dial A Geek

Testimonials

We’re fast, friendly and good at fixing computers, but don't just take our word for it, take a look at some of the testimonials we've received from our clients.

4/1/2018

“Better than any internal IT department I’ve worked with”

Dial a Geek have provided IT support for our offices and 40+ employees across the country since early 2014. We have been continually impressed by their expertise and patience, so when they launched their monthly support plans we were one of the first to sign up. For us, it made sense practically and financially: by signing up for a support plan we were able to budget tech support into our monthly outgoings, and my employees know they have someone to call (that’s not me!) when things go wrong.

Gildas and his team have got us out of a tight spot on more than one occasion but they’re also there for the everyday support that makes running our business easier. In this day and age, it’s crucial for businesses to have an IT team they can rely on, and we trust Dial a Geek to make sure our systems are running as efficiently as possible while delivering spot-on service every time.

I recommend that any business owner who wants to stop wasting time on IT get in touch with Dial a Geek immediately. They’re friendly, hard-working, and better than any internal IT department I’ve worked with. They really feel like part of the Hunter Selection team.

Russell Smith, Hunter Selection – January 2018


26/7/2017

Nice….. and….. Easy!

These guys take the fear out of our office IT and the calmness under pressure is infectious!  Dial a Geek have so far handled what we have chucked at them in a really nice and timely manner. Not silly money when you consider what I had been quoted around town, which is nice. All good as far we are concerned and our IT & Telephones are critical to our business.

Dave Madden, Mustard Jobs – May 2017


6/7/2017

True professionals that have helped grow and develop the IT side of our business.

Dial a Geek provide speedy resolutions to stressful I.T situations, making sure minimal business hours are wasted. The team provide this excellent service in a friendly and non-patronising way. True professionals that have helped grow and develop the IT side of our business, which has saved us time, money and made us work smarter. We would not use any other I.T company and to round things off they’re all nice guys!

Wesley Morgan, We Are Rock Solid – July 17


26/3/2017

They have always delivered on every promise

We did a lot of calling around to find a new IT support provider and from the first phone call Dial a Geek were brilliant, we had decided to use them before we even received the quote! We are not based in Bristol but decided to use them over a company local to us due to their amazing customer service and ability to deliver that service regardless of our location. They have always delivered on every promise, have talked to me in plain English and given me the best options for our business.
As an SME other companies don’t feel we are big enough for them to work with, Dial a Geek has always made me feel as if my business is just as important regardless of the size. I would highly recommend this company.

 

Helen McCabe, Harrier UK – March 2017


20/2/2017

Fantastic, flexible, timely and cost-effective IT support.

Gildas’ team at Dial-a-Geek provide us with a fantastic, flexible, timely and cost-effective IT support solution. The advice and support is always right on the mark and delivered in a friendly non-techy way. Use Dial a Geek!

Dr James Lott, Working Knowledge – February 2017


2/2/2017

Invaluable advice and training.

We’ve worked with Gildas and his team at Dial a Geek for the last 3 years for all our business IT and we’ve always found them all to be very helpful with queries big and small. They have given invaluable advice and training with setups of cloud systems, that have enabled us to work securely from anywhere.

Neil Dymond, The BD Consultancy – January 2017


10/1/2017

I would recommend Dial a Geek for any of your Apple Mac problems.

I have been using Dial A Geek for the past 3 years and they seem to be able to sort out anything I throw at them. Edoardo looks after us, he is very calm and goes through my lists and knocks the jobs off one by one. I would recommend Dial a Geek for any of your Apple Mac problems.

Andy Beales, Set A Side Storage – January 2017


1/9/2016

Dial a Geek have always been fantastic to work with.

Dial a Geek have always been fantastic to work with. They are personable, prompt and have never confused us with tech-bull****. They also understand how things need to happen quickly and with the minimum of fuss in a busy, professional environment. We’d highly recommend them!

Neil Harris – Creative Director – SHOP – September 2016

 

 


27/7/2016

A nice, personal, local service with an expert level of knowledge.

Having used both the call out and remote services provided by Dial A Geek I have to say we have been very happy with the level of understanding of our needs (and IT ability!)

They have responded quickly to our calls and managed to resolve all the issues we have encountered so far. It’s a needed to keep our business running smoothly. I would happily recommend their services to anyone.

 

Clare Winnett – Woodman Brothers July 16


26/7/2016

A very helpful manner

I had messages stuck in my outbox in Windows Live Mail. Over two remote support sessions, Edoardo moved everything over to Mozilla Thunderbird and messages are going out fine now. He is technically very competent but also has a very helpful manner, very happy thanks.