Bristol IT Support Testimonial for Dial A Geek
Whether it is security, productivity, innovation or just day to day operations, we always know that they are on top of things for us.

Whether it is security, productivity, innovation or just day to day operations, we always know that they are on top of things for us.

We have used Dial A Geek as our Managed Service Provider for a number of years now. They have never failed us. Gildas continues to bring high quality staff into his business as they grow and they all bring the same high standards and enthusiasm to the service that is offered. Whether it is security, productivity, innovation or just day to day operations we always know that they are on top of things for us. It’s really important as it allows us to focus on what we do with confidence, knowing that our IT is in safe hands.

Russell Smith, Hunter Selection



Throughout the recent pandemic, Dial A Geek enabled our company to successfully set up to work from home

Throughout the recent pandemic, Dial A Geek enabled our company to successfully set up to work from home

Dial A Geek have been supporting Sweet Construct since February 2017. To me, as a relatively new member of the company, Dial A Geek have been extremely supportive, patient and informative during my transition into the role. They made me feel comfortable in asking any type of question and were always happy to explain and reiterate any queries.

All their staff members are friendly, helpful and approachable. Sweet Construct value their expertise and opinion; our company recently went through a huge company change and Dial A Geek were particularly instrumental in aiding a smooth transition. This has been accompanied with continued advice on how to maintain and expand business continuity.

Throughout the recent pandemic, Dial A Geek enabled our company to successfully set up to work from home. We were really pleased with how smooth and easy this movement felt. As working from home as continued, we are experiencing the same high value of support. 

Amber Summerell, Sweet Construct



The first three months of lockdown they have been invaluable

The first three months of lockdown they have been invaluable

We generally rely on Dial A Geek for our IT support, but over the first three months of lockdown they have been invaluable. From useful newsletters about security issues, to remote support of a broken laptop and answering random queries, they have felt more like our outsourced team than ever.

Nicola Payne, Noisy Little Monkey



We have found the service to be just as good during the covid-19 pandemic as before and are doubly grateful for that

We have found the service to be just as good during the covid-19 pandemic as before and are doubly grateful for that

The Harbour is a Bristol-based charity providing bereavement counselling. Dial a Geek provide us with IT support for our various digital products and we are very happy with the service. Mostly this is our Microsoft 365 intranet, however it ranges out of that area as needed. 

We recently moved our website from one web host to another and Dial A Geek helped with with our DNS records which hadn’t transferred properly, and an emergent issue of our contact form not sending mail to our organisational address. They were calm and professional and resolved our problems promptly. We have found the service to be just as good during the covid-19 pandemic as before and are doubly grateful for that. 

Ed Mitchell, The Harbour



The staff at Dial A Geek are all friendly and customer focussed – we appreciate them so much!

The staff at Dial A Geek are all friendly and customer focussed – we appreciate them so much!

Bristol Refugee Rights has worked with Dial A Geek for many years.  They helped us set our systems up and have maintained them ever since.  The service is great – the Help Desk Geeks are always available to answer a quick question or provide a simple solution, they can do remote support which is usually within the day and if the problem is more complicated a Geek will visit as soon as they are able.  They are very flexible to fit with our needs, opening times and limited working hours.  Their effective solutions are due to the knowledge that they have of our systems, and they have taken time to understand how we work and tailor their solutions and suggestions to us.  As a charity this is extremely valuable to us as our budgets are always very tight!

Sally Jones, Bristol Refugee Rights



Nice… and… Easy!

Nice… and… Easy!

These guys take the fear out of our office IT and the calmness under pressure is infectious!  Dial a Geek have so far handled what we have chucked at them in a really nice and timely manner. Not silly money when you consider what I had been quoted around town, which is nice. All good as far we are concerned and our IT & Telephones are critical to our business.

Dave Madden, Mustard Jobs



True professionals that have helped grow and develop the IT side of our business.

True professionals that have helped grow and develop the IT side of our business.

Dial a Geek provide speedy resolutions to stressful I.T situations, making sure minimal business hours are wasted. The team provide this excellent service in a friendly and non-patronising way. True professionals that have helped grow and develop the IT side of our business, which has saved us time, money and made us work smarter. We would not use any other I.T company and to round things off they’re all nice guys!

Wesley Morgan, We Are Rock Solid



Invaluable advice and training

Invaluable advice and training

We’ve worked with Gildas and his team at Dial a Geek for the last 3 years for all our business IT and we’ve always found them all to be very helpful with queries big and small. They have given invaluable advice and training with setups of cloud systems, that have enabled us to work securely from anywhere.

Neil Dymond, The BD Consultancy



I would recommend Dial A Geek for any of your Apple Mac problems

I would recommend Dial A Geek for any of your Apple Mac problems

I have been using Dial A Geek for the past 3 years and they seem to be able to sort out anything I throw at them. Edoardo looks after us, he is very calm and goes through my lists and knocks the jobs off one by one. I would recommend Dial a Geek for any of your Apple Mac problems.

Andy Beales, Set A Side Storage



Dial A Geek have always been fantastic to work with

Dial A Geek have always been fantastic to work with

Dial A Geek have always been fantastic to work with. They are personable, prompt and have never confused us with tech-bull****. They also understand how things need to happen quickly and with the minimum of fuss in a busy, professional environment. We’d highly recommend them! 

Neil Harris, Creative Director at SHOP