I would recommend Dial a Geek for any of your Apple Mac problems.
I have been using Dial A Geek for the past 3 years and they seem to be able to sort out anything I throw at them. Edoardo looks after us, he is very calm and goes through my lists and knocks the jobs off one by one. I would recommend Dial a Geek for any of your Apple Mac problems.
“Better than any internal IT department I’ve worked with”
Dial a Geek have provided IT support for our offices and 40+ employees across the country since early 2014. We have been continually impressed by their expertise and patience, so when they launched their monthly support plans we were one of the first to sign up. For us, it made sense practically and financially: by signing up for a support plan we were able to budget tech support into our monthly outgoings, and my employees know they have someone to call (that’s not me!) when things go wrong.
Gildas and his team have got us out of a tight spot on more than one occasion but they’re also there for the everyday support that makes running our business easier. In this day and age, it’s crucial for businesses to have an IT team they can rely on, and we trust Dial a Geek to make sure our systems are running as efficiently as possible while delivering spot-on service every time.
I recommend that any business owner who wants to stop wasting time on IT get in touch with Dial a Geek immediately. They’re friendly, hard-working, and better than any internal IT department I’ve worked with. They really feel like part of the Hunter Selection team.
They have always delivered on every promise
We did a lot of calling around to find a new IT support provider and from the first phone call Dial a Geek were brilliant, we had decided to use them before we even received the quote! We are not based in Bristol but decided to use them over a company local to us due to their amazing customer service and ability to deliver that service regardless of our location. They have always delivered on every promise, have talked to me in plain English and given me the best options for our business.
As an SME other companies don’t feel we are big enough for them to work with, Dial a Geek has always made me feel as if my business is just as important regardless of the size. I would highly recommend this company.
A very helpful manner
I had messages stuck in my outbox in Windows Live Mail. Over two remote support sessions, Edoardo moved everything over to Mozilla Thunderbird and messages are going out fine now. He is technically very competent but also has a very helpful manner, very happy thanks.
Nice….. and….. Easy!
These guys take the fear out of our office IT and the calmness under pressure is infectious! Dial a Geek have so far handled what we have chucked at them in a really nice and timely manner. Not silly money when you consider what I had been quoted around town, which is nice. All good as far we are concerned and our IT & Telephones are critical to our business.
Dial a Geek’s patience is exemplary.
Without Dial a Geek, I would long ago have taken an axe to my computer and retired from the fray. I work from home, and use my computer a lot but have no natural affinity with it. Things seem to go wrong a lot. [Dial a Geek’s] patience is exemplary, from the first panic-stricken phone call (“er…I seem to have managed to delete my whole inbox…”) to the polite farewell as they sort out yet another potential disaster. I can’t imagine how I would manage without them.
You put some faith back into computer technicians.
The support provided from initial call to fixing the problem was excellent. Useful and concise feedback was provided when I made the initial call and the technician doing the work called promptly as agreed, explained everything in an accessible way and fixed the issues I had been grappling with for over one month. Over a week later, all is still working well and I am thinking about signing up for a support package. Huge thanks, you put some faith back into computer technicians and have provided accessible support.
Life savers to my business!
A huge thank you to you guys for your highly efficient, reassuring expertise and never ending patience resolving my computer virus- life savers to my business!
Fantastic, flexible, timely and cost-effective IT support.
Gildas’ team at Dial-a-Geek provide us with a fantastic, flexible, timely and cost-effective IT support solution. The advice and support is always right on the mark and delivered in a friendly non-techy way. Use Dial a Geek!
Invaluable advice and training.
We’ve worked with Gildas and his team at Dial a Geek for the last 3 years for all our business IT and we’ve always found them all to be very helpful with queries big and small. They have given invaluable advice and training with setups of cloud systems, that have enabled us to work securely from anywhere.