Business Support Price Guide

Business Support Price Guide

 

Here’s an overview of our competitive business support prices.

It isn’t a full list of what we offer (do get in touch if you’d like to chat about something specific), but it will give you an idea of the great value we offer to all our customers.

 

 

BUSINESS SUPPORT PACKAGES

 

Remote Only (£12.99 monthly per device or £120 annually per device)

Unlimited remote support Monday-Friday 9am to 5pm.

 

Solo Entrepreneur (£15 monthly per device or £150 annually per device)

Unlimited remote support Monday-Friday 9am to 5pm.

Same or next day appointments.

Initial full system audit and documentation (with annual subscription).

Online ticket system to track jobs.

 

Booming Business (£20 monthly per device or £200 annually per device)

Unlimited remote support Monday-Friday 9am to 5pm.

Same or next day appointments.

Initial full system audit and documentation (with annual subscription).

Online ticket system to track jobs.

Onsite visits at a discounted rate.

PC health checks every six months.

 

Established Enterprise (£25 monthly per device or £250 annually per device)           

Unlimited remote support Monday-Friday 9am to 5pm.

Same or next day appointments.

Initial full system audit and documentation (with annual subscription).

Online ticket system to track jobs.

Dedicated account manager.

Additional onsite visits at a discounted rate.

PC health checks every six months.

One onsite visit per month (up to four hours).

 

EMERGENCY SUPPORT

 

Standard Emergency Support (£60+VAT per hour)

Printer problems.

Internet issues.

SAN/NAS support (up to four hard drives).

Desktop email support.

Networking sharing.

New user and business device setups.

 

Advanced Emergency Support (£70+VAT per hour)

Server support and setups (for all systems, including Microsoft Exchange, SQL and DNS).

Advanced network configuration.

Virtualization, including VM Ware.

Terminal services.

SAN/NAS support (for more than four drives).

Data centre operations.

Server email support.

 

Out of Hours (£90+VAT per hour)

We can help you outside of usual business hours if necessary, between 5.30pm and 10pm on weekdays. Please note that this service must be pre-booked.

 

Call us on 0117 369 4335 to get started with the perfect IT support plan for you, or to report your emergency.